Privacy Policy

Privacy Policy

Effective Date: 01 January 2024

Last Updated: 31 January 2025

Zentech Labs (“we,” “us,” or “our”) operates the https://zentechlabs.co website (the “Service”).

This Privacy Policy explains how we collect, use, and disclose your personal information when you use our Service, as well as the rights and choices available to you. By accessing or using our Service, you agree to this Privacy Policy. If you do not agree, please refrain from using our Service.

1. Information We Collect
(a) Personal Information
While using our Service, we may ask you to provide certain personally identifiable information, which may include:

Name, email address, and phone number
Billing and shipping addresses
Payment details (processed securely)
Login credentials (if applicable)
Any other information you voluntarily provide
(b) Usage Data
We automatically collect information on how you interact with our Service, including:

IP address, browser type, and operating system
Date and time of visits, pages viewed, and time spent on the website
Device identifiers and diagnostic data
(c) Cookies and Tracking Technologies
We use cookies, beacons, and other tracking technologies to enhance your experience. These may include:

Session Cookies: To operate our Service
Preference Cookies: To remember your preferences
Analytics Cookies: To understand user behavior and improve functionality
You can manage cookie preferences through your browser settings.

2. How We Use Your Information
We use your information to:

  • Provide, maintain, and improve the Service
  • Process payments and deliver products or services
  • Respond to inquiries and provide customer support
  • Notify you of changes to the Service
  • Personalize your experience and deliver relevant content or offers
  • Monitor and analyze usage trends to improve functionality
  • Protect against fraud and security risks

3. Sharing of Information
We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third parties that help us deliver the Service (e.g., payment processors, hosting providers)
  • Legal Authorities: To comply with legal obligations or respond to lawful requests
  • Business Transfers: In the event of a merger, sale, or reorganization

We ensure that any third parties with whom we share your data are contractually bound to protect it.

4. International Data Transfers

Your information may be transferred to, stored, or processed in countries outside your own. By using the Service, you consent to such transfers in compliance with applicable data protection laws.

5. Data Security

We implement appropriate measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Your Rights
Depending on your location, you may have the following rights:

  • Access, correct, or delete your personal data
  • Withdraw consent for data processing
  • Object to the processing of your data
  • Request data portability

To exercise these rights, contact us at [email protected]

For EU/EEA residents, you have additional rights under the General Data Protection Regulation (GDPR). For California residents, your rights under the California Consumer Privacy Act (CCPA) are also honored.

7. Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected information from a child, we will delete it promptly.

8. Links to Third-Party Websites
Our Service may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated “Effective Date.” We recommend reviewing this page periodically to stay informed about our privacy practices.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, you can reach us at:

Email: [email protected]

By using the Service, you acknowledge that you have read and understood this Privacy Policy.